About us

Roffey Carpet Cleaning is based in Southend and we provide a friendly local service across Southend and Essex.

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I believe you want a carpet cleaner you can trust, lives locally and won’t clobber you with technical jargon!

My name is James Roffey and I started about 12 years ago in the corporate cleaning industry. I now enjoy the sociable side of domestic carpet cleaning where I find providing a personal service very rewarding.

I genuinely enjoy Carpet Cleaning, and take pride in the results I achieve. I like to think this is recognised by my customers. Please take a look.

Time and time again, customers have described our results as ‘amazing’ and have commented on our unwavering friendliness and professionalism. As a small and family-run company, our focus always remains on customer satisfaction, regardless of the size of the job at hand. Take a look at our client testimonials to see what previous customers have said about our services.

Our Customers

Any feedback is most welcome and we are always happy to answer customer queries or offer advice. We want ‘lifetime’ customers and strive hard to exceed expectations.

What our customers say

We strive for excellence, and we value your feedback.

Adele ColeAdele Cole
20:59 29 Oct 20
Update 2 - Roffey Carpet Cleaning came today to clean a bedroom carpet. Excellent customer service as usual. The carpet is rather old, pure wool and also cream. I'm delighted with the... results.Update 1 - we moved recently so different carpet. Without going into too much detail my dog had a bad stomach so James came to the rescue with some very helpful advice on cleaning the carpet. One hour later and the carpet is clean and I'm thrilled with the results. Recommend without any hesitation.I like my carpets again! With two dogs, two cats and three children my carpets needed some help. Roffey Carpet Cleaning arrived on time, explained the process clearly and I was amazed and delighted with the results. Highly recommended for a professional, friendly service, I shall certainly be using them againread more
Jackie McgarvaJackie Mcgarva
17:46 15 Sep 20
James has done a fantastic job my sofa looks brand new my partner could not believe it when he saw it. I would highly recommend James and will call on him in the near future many thanks such good... value for money.read more
Kate DoddKate Dodd
11:46 08 Sep 20
We used James to clean all the carpets in a our new house before we moved in. They were new carpets, but had lain unused and in-hoovered for about 18 months and so were pretty dusty. He did a... brilliant job and it make moving in all the more easy not to have to worry about the carpets for a while longer. I will be using him again at any time I need carpets or upholstery cleaning. Friendly, professional and efficient.read more
Prathima MurthyPrathima Murthy
11:30 27 Aug 20
So happy with the service, James was punctual and immaculate in his work. Our living room carpet looks and feels great, and I appreciate the care he took to move some of the furniture around to get... to the hard spots.I would highly recommend James’s services.read more
Adrian JamesAdrian James
10:40 18 Aug 20
A beautiful job! Our delicate Oriental rugs, many vintage and uncleaned for years, have been returned wonderfully restored thanks to your care and skill. Very fine craftsman-like work. Courteous,... helpful and very reasonably priced. Highly recommended.Dr A James. Leigh on Sea.read more

This is the second time that I have used James to get me out of a very deep hole!! I was in desperate need to get a beige wool hallway carpet cleaned that I had decided to tread every type of vehicle lubricant into it you could think of – oil, brake fluid, gearbox oil etc etc, and that was on top of a generous helping of mud, rain water, you name it…. It was trodden into it!! James arrived on the dot as promised, and took one look and agreed that I had done a rather spectacular job!! He was very honest as he has always been with me in the past, and said he would do his very best given the nature of the damage caused. At this time, I was planning my escape from the country as my partner’s parents (whose house it is) were sending out a hit squad to get me! After James had finished I could breathe a sigh of relief and put my passport away as he had worked the absolute miracle of miracles and got the carpet back to an amazing standard!!! Please I would urge anyone who needs the best job done to give him a call, this man knows his trade, he knows what’s what and is 100% honest with it. Roffey cleaning is a real find!!!!!! A true professional, and I will be sure to call him when I ruin another carpet in the future.Thank you James you are a lifesaver – literally!

Jen Davis

Southend on sea, Essex

Why do customers love clean carpets?

There are several reasons why customers tend to love our carpet cleaning services. Naturally, professional carpet cleaning significantly improves the overall look of their carpets, making them look fresh, vibrant, and in many cases good-as-new.

Our methods also remove trapped dirt, allergens, and odors, creating a healthier environment for our customers and their families. By removing dust mites, pet fluff, pollen, and other things that cause irritation, carpet cleaning helps to alleviate allergies and breathing issues.

Not only that, it’ll also extend the lifespan of carpets, saving money in the long run. Our deep cleaning and stain removal techniques help prevent carpet ageing, so you’ll be able enjoy your carpets for a longer without replacing them.

Before and after carpet cleaning

Our services

Carpet Cleaning

Rug Cleaning

Spot & Stain Removal

Upholstery Cleaning

End of Tenancy Cleaning